A couple of weeks ago I started working with MS CRM 3.0 for my company’s Customer Care department, this project is interesting and exiting at the same time, working on a new product and new infrastructure give me the motivation to continue learning, I will be installing and work on the configuration initially, but the plans are that I need to work on the integration for CRM and GP, taking some time before I started working on the development environment and our production staging area.
I was looking for more information on the Customization for the applications and found some link that point all the time to the same book, “Working With Microsoft Dynamics CRM 3.0” Microsoft Press, I started reading and getting to understand the application and the framework, I will start my feed on CRM and the configuration and customizations I will be making, so this is going to be more than a work on progress type a blog
Download the sample chapter on Workflow www.sonomapartners.com/microsoft-crm-book-sample.aspx
Enjoy the reading!
Abe Saldaña